
What is BPA?
Business Processes are defined by an organisation's procedures, rules and constraints and are often governed by the skill and experience of its people and the market environment in which it operates.
From placing an order to hiring new employees Business Processes are about communication between different areas and often these processes are paper-based.
Automation occurs when companies apply technology to carry out routine tasks and processes. These solutions do not completely eliminate paper, but do improve productivity within an existing infrastructure.
Back to Top ^
What can BPA do for my business?
Each dollar saved in your operating costs is a dollar that is reflected in your business' Profit / Loss Statement.
Implementing a BPA solution to automatically carry out routine tasks involved in the daily operation of your business reduces overall processing time. BPA enables staff to work on more complex aspects of the business that cannot be handled automatically. This change in focus will improve the productivity and efficiency.
Unlike data-entry operators, BPA can keep pace with your incoming workload, avoiding processing delays that can reduce the effectiveness of your business and lead to customer dissatisfaction.
The benefits of a BPA Solution are:
- Increased productivity through improved employee work life
- Allowing multiple user access to documents
- Reduced the time and costs for accessing, retrieving and processing documents
- Improved document security
- A reduction in floor space for filing documents
- Reduced operating costs and improving your bottom line
- Effective contribution to your competitive edge
Facts & figures
- Increase Productivity
- Reduce manual data entry and increase data accuracy
25% to 50% increase in transactions per employee
- Process more data with existing staff
30% to 40% saving in future staff.
- Eliminate distribution and storage costs
- 50% to 80% floor space saving
- Improve Customer Service
- Speed customer response times
50% to 90% reduction in transaction time
- Personalize customer interactions