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Manage your paper and electronic mail efficiently and maximise your staff. This scalable solution increases your responsiveness to customers and improves access to information.
Issues your business faces
- High manual load, requiring skilled workers for repetitive tasks
- Locked into paper, inbound and outbound
- Growth of email, free form and attachments
- Can't act quickly on information/ requests when they first enter the organisation
- Information not available when it is needed
- More responsiveness to customers needs and service. Customers forced to fit the process, rather than supported by the process
- Delays from remote sites exacerbate the problem
- Inability to scale process and lack of corporate agility
The Solution
Agile organisations are utilising technology to capture unstructured information wherever it enters the company. Advanced Records Management (ARM) has the tools, experience and capability to assist your organisation to make significant savings in document handling.
- Capture information as soon as it enters the organisation
- significantly reduce document preparation time
- High Speed Classification
- High Speed Scanners
- Data Extraction and Validation
- Integration with leading Content and Workflow Systems
Components
Advanced Records Management's (ARM) expertise with process change in organisations can be utilised to design a solution that uniquely solves your mailroom problem.
- Automatic Document Classification
- Capture locally, distributed, centrally or across the web
- Enterprise Capture across multiple platforms
- Information Extract and Update
- Significant efficiency and cost improvements
- Start processing from mailroom, without delays
- Integrate with a variety of scanners and sorters and multiple workflow systems
- Merging management of paper, fax, web forms and email into a consistent process
Success stories
| Smart Investment Firm |
Capture customer requests, forms, disbursements, cheques in a single stream in a fast accurate way. Get moneys associated to investments and into bank faster. |
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| One of Australia's Leading Health Care Insurance Organisations
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Capture and classify documents as they are scanned into the systems. Secure .PDF forms are created and stored in a secure repository for tax and privacy reasons. Key information is extracted in minutes and sent into the business systems. Information can be received and captured as it is opened from the mail, without the need for slow, expensive pre-sorting, batching and barcoding. |
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