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Financial, Health and Manufacturing industries still rely heavily on faxes for running key parts of their business. Advanced Records Management (ARM) can improve the performance, reliability and lower the cost while introduction additional functionality.
Issues your business faces
- Management of the fax resource
- Faxing Issues, lost faxes, faxes in wrong place, fax quality, fax in/fax out
- Useful information not available from Faxes
The Solution
Some of the benefits that an Advanced Records Management (ARM) solution can offer:
- Automate the receipt of faxes and dispatch of Faxes
- Email and route faxes around organisation
- Ensure Faxes are received, routed to the correct person and accounted for
- Capture Information from Faxes and populate image and metadata files
- Control inbound/outbound faxing and provide audit trails
Components
Advanced Records Management's (ARM) expertise with fax integration can be utilised to design a solution that uniquely solves your faxing problem.
- Fax Gateway
Manageable, fast, efficient, secure
- Accurate delivery
Fax is received and directed to correct person/s anywhere in the organisation, improving service and information useage.
- Information recognition
Can be extracted and validated against databases automatically making the information useful, and creating a faster and more efficient process
- Email integration
Success stories
| Large IT Distributor
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Was able to redeploy almost half of their order processing staff to more productive clients sales and services related roles. A large amount of effort and time was removed from the process of entering orders. The systems cater for paper, mail and fax orders, providing pre validation of such things as item numbers, customer details etc and uploading into the systems to ensure faster turnaround and higher customer satisfaction levels. |
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